Servicing Melbourne & All Surrounding Suburbs

OUR EQUIPMENT FOR HIRE

High-Quality Solutions for Every Project

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Site
Accommodation

Toilet
Blocks

Shipping
Containers

Temporary
Fencing

Portaloo

FREQUENTLY ASKED QUESTIONS

What types of equipment do you offer for rental?

At Whales Hire, we offer a diverse range of equipment including site accommodation (portable offices), toilet blocks, shipping containers, portaloos, temporary fencing, and more. We also provide custom solutions to meet your project’s specific needs.

Are there any additional costs I should be aware of?

Additional costs may include delivery and installation fees, extended rental periods, or special maintenance services. All potential costs will be outlined in your rental agreement, and we’ll discuss them with you prior to finalizing the rental.

How can I request a quote for equipment rental?

To request a quote, please use our website’s inquiry form, email us at [Your Email Address], or call us at [Your Phone Number]. Provide details about the equipment you need and your project requirements, and we’ll provide a detailed estimate.

Do you offer discounts for long-term rentals?

Yes, we offer discounts for long-term rentals. The discount details depend on the type of equipment and the rental duration. Contact us to discuss your long-term rental needs and available discount options.

Are your equipment items regularly maintained?

Yes, all our equipment undergoes regular maintenance and servicing to ensure it is in top condition. We perform thorough inspections and necessary repairs to ensure safety and reliability.

What happens if I return the equipment later than the agreed-upon date?

Late returns may incur additional charges. To avoid extra fees, ensure timely return of the equipment or contact us in advance if an extension is needed.

What is the minimum rental period for your equipment?

The minimum rental period generally starts at one week, but this can vary depending on the equipment and your needs. For different rental durations, please contact us to discuss your specific requirements.

Are there any restrictions on where I can use the rented equipment?

Equipment is generally intended for use at the location specified in your rental agreement. If you need to use the equipment elsewhere, please consult with us to ensure compliance with any applicable regulations.

Do you offer delivery and installation services?

Yes, we provide delivery and installation services for all our equipment. Our team ensures that the equipment is correctly set up and ready for use according to your project’s needs.

How do I prepare the site for equipment delivery?

Ensure the delivery site is clear of obstacles and suitable for the equipment’s weight and size. If there are specific site conditions or requirements, please inform us beforehand to ensure a smooth delivery process.

Can I extend the rental period if needed?

Absolutely. If you need to extend your rental period, please contact us before your original rental term ends. We’ll discuss the extension options and any additional costs involved.

What should I do if I need to cancel my equipment rental?

If you need to cancel your rental, contact us as soon as possible. Cancellation policies may vary depending on the equipment and rental period. We’ll review your request and provide details on any cancellation fees or refund policies.

What should I do if the equipment experiences issues during the rental period?

If you encounter any issues with the equipment, contact us immediately. We’ll arrange for repairs or replacements as necessary to minimize any disruption to your project.

Can I make changes to my rental agreement after it has been signed?

Yes, changes to your rental agreement can be made by contacting us. We will review your request and, if feasible, adjust the terms accordingly. Any changes may incur additional costs or terms, which will be detailed in a revised agreement.

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